Salvation Army Assistance Line

1300 371 288

If you find yourself in crisis and are in need material or financial assistance, please call the Salvos on 1300 371 288 (9am-5pm Monday to Friday). This phone number will connect you with our Emergency Relief assessment team.

Your situation will be assessed by qualified staff via our centralised phone centre.

Once you have completed your phone assessment our SalvosConnect team will be able to refer you to one of our SalvosConnect community centres. There you will be able to collect your pre-approved material assistance, attend appointments, and connect with local Salvation Army events in your local area.

Our aim is to meet your immediate material needs, whilst working at understanding your situation. We want to assist you with any underlying long-term issues to prevent you from falling deeper into the poverty cycle.

Please note in order to receive emergency relief you will need to first call our assessment team on 1300 371 288 (9am-5pm Monday to Friday) as no assessment can be done on-the-spot at our SalvosConnect community centres.